Dispatch-related questions

What are the shipping costs?

Our shipping costs for your order are: Within Germany: 4.99 EUR for an order value below 49.00 EUR. For an order value above 49.00 EUR shipping is free. Within Austria: 9,99 EUR for an order value below 89.00 EUR. For an order value above 89.00 EUR, shipping is free.

Within the European Union: 12.99 EUR for an order value below 89.00 EUR. if your order exceeds 89.00 EUR shipping is free. EFTA (Norway, Switzerland, Liechtenstein, Sweden, Finnland): The shipping costs are 19.99 EUR (net). All other countries: The shipping costs are 49.90 EUR. Of course we are constantly negotiating with our delivery service companies in order to offer our customers the best prices possible

What is the delivery time?

Your order is dispatched as quickly as possible, usually within 24 hours provided that the product is in stock and the bank transfer is made in advance. Within the European Union your package is usually delivered within 5 working days (depending on country and region). If you’d like more information take a look at Dispatch & return section.

To which countries does send the articles?
Is there a physical store? Can I pick up my order personally?
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